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myCitadel is a banking option that operates as e-wallet. This means that you can transfer money to your myCitadel account directly from your bank as well as cash out your money directly to your bank account.
The e-wallet currently supports clients from UK, France, Spain, Germany, China and Canada. US residents cannot use myCitadel.
To sign-up you need to contact the company via email or telephone. There you can find an instruction in PDF format. The code of security security used for the myCitadel is choosen by the player when he creates myCitadel account. The code is applied whenever you transfer funds to a merchant or a virtual casino. After the account registration and confirmation of the e-mail address, you need to make a deposit to the to use myCitadel wallet online. You can transfer money to the e-wallet via electronic check (service ACH that is only available for Canada residents), bank transfer from bank account of the user or through Visa or MasterCard debit or credit card.
Minimum deposit amount at the online casino is $20 and maximum is $1000 (depending on your VIP status).
myCitadel provides multilingual support through phone, email, or online chat, 24 hours a day, 7 days a week and any time day or night and anywhere in the world a player can access and transfer funds via myCitadel.